(Ignore. I'm sending this to myself so I can read it on my ipod, since it concerns not being able to get email on my ipod)
In order to resolve your issue related to your iPhone, you first need to enable IMAP first.
To enable IMAP please login to the Virgin Media Webmail serviceby clicking on the following link:
https://mail.virgin.net
Please enter the first part of your email address ‘username’ (e.g. richard.branson) and choose the appropriate domain name (e.g. ‘@virgin.net’ or ‘@virginmedia.com’) from the drop down menu. Enter the password for the email address and then click on sign in button.
NB (6pm Tues) just been trying that and I get "we're having trouble with our server try later". Let's face it, a Virgin media virgin.net customer will never be able to get their email on an iPod)
Then click on ‘Settings’ at the top right hand corner of the Webmail interface.
Click Forwarding and POP/IMAP.
Select Enable IMAP.
After you have done that you need to use these setting while configuring your Blackberry:
Outgoing mail (SMTP): smtp.virgin.net or smtp.virginmedia.com
Incoming mail (POP3): imap4.virgin.net or imap.virginmedia.com
For further assistance you can contact our Chat- Remote Assistance, where our Technical Support Agents will access your computer remotely and help you accordingly. Please click on the link given below:
https://national.virginmedia.com/inquiero/start
Please enter the first part of your email address ‘username’ (e.g. richard.branson) and choose the appropriate domain name (e.g. ‘@virgin.net’ or ‘@virginmedia.com’) from the drop down menu. Enter the password for the email address and then click on sign in button. Then click on the ‘chat online’ button under ‘Chat- Remote Assistance’.
If you need any further assistance please contact us again, or visit the following address:
http://www.virgin.net/helpme/
Many Thanks
Gowhar
Virgin Media National Support
Virgin Media National - broadband and phone for all - http://www.virgin.net/allyours/broadband/
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